Getting started
Set up your business, publish your booking page, and take your first booking. Six steps, in this order. Most operators are taking orders the same day.
- 01Create your account
- 02Add your business details
- 03Connect Stripe
- 04Build your tote pools
- 05Publish your booking page
- 06Take your first booking
Bookings
Taking an order and keeping the promise you made on it.
Totes & inventory
What you own, what is out, and what came back.
Your booking page
The page your customers order from.
Payments & payouts
Getting paid, and knowing when the money lands.
Customers
Who has your totes and what they have rented before.
Your account
Your business, your team, your login.
Renting totes from a business that uses OnTote?
Your booking, your delivery, and your refund are handled by the business you rented from, not by OnTote. Your confirmation email is the fastest way to reach them, and it has your order number on it.
- A deposit is held by that business and returned under their policy.
- A hold on your card is not a charge. It drops off on its own, usually within a few days.
- Returns happen at the pickup window on your order. Late returns are billed by that business, not by us.
More ways to learn: How operators use OnTote. Holds, double-booking, and
scan-first inventory, written for the yard, not for investors.